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I didn't receive my download
What to do if your Payhip order didn't deliver your files.
Last updated 2026-09-01
Check the email address used at checkout for a delivery email — it can occasionally land in spam.
If it's been more than an hour with nothing, open a ticket in our Discord server with your order number and we'll sort it out.
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Join our Discord and DM the Java support bot we will get back to you as soon as we can.