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Help CentreFrequently Asked Questions
Frequently Asked Questions
8 articles
Are commissions open?
How to request a paid commission and what to expect
Can I see more photos of a product?
What to do if a product listing doesn't have enough photos for you to decide
Do you accept group affiliations/partnerships?
Our requirements for forming a partnership with Java, and how to apply
How do I apply to join the team?
How to apply for Support, Marketing, or Development roles at Java
How does Sell to Us work?
How to sell your ro-schools, ro-stores, or UKRP assets to Java
I don't own a PC or laptop, can you upload my campus?
What to do if you can't upload your purchased campus yourself
I'm under 16 and can't access the Roblox Hub, what do I do?
What to do if Roblox's age settings are stopping you from joining our Hub game to buy something
Pricing & payment methods
How pricing works across our Robux hub and shopjava.uk, and what payment methods we accept